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| Unable to install .NET Framework 1.1 SP1 |
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This message was discovered on microsoft.public.dotnet.framework.setup.
Responses highlighted in red are from those people who are likely to be able to contribute good, authoratitive information to this discussion. They include Microsoft employees, MVP's and others who IMHO contribute well to these kinds of discussions.
| Oleg Subachev |
| GOOD ANSWER |
I get the following error message when installing .NET Framework 1.1 SP1:
Info 9002. Microsoft .NET Framework 1.1 Service Pack 1
(KB867460) cannot be installed because you have one or
more hot fixes installed. Remove them and try again.
What hot fixes exactly do I need to remove ?
--
Best regards,
Oleg Subachev
Click here to reveal e-mail address
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| Josh Free [MSFT] (VIP) |
| GOOD ANSWER |
Hi Oleg,
Unfortunately you've run into a rather unhelpful error dialog. Here is how
to tell which hot fix needs to be removed:
1) enable Windows Installer logging (see attached instructions below)
2) run setup to get the same error again
3) use notepad to open the %temp%\MSI*.LOG file
4) search the log file for "FindQFEs"
You should see a line that says something like this:
DDPatch: FindQFEs: Found blocking QFE at
SOFTWARE\Microsoft\Updates\.NETFramework\1.1\U123456
5) use regedit and open HKEY_LOCAL_MACHINE and the rest of the path given
in the log
For example, open
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\.NETFramework\1.1\U123456
6) read the "Description" registry value. It will contain a string which
looks something like:
"Microsoft .NET Framework 1.1 Hotfix (KB884556)"
7) open Add/Remove Programs from Control Panel. Uninstall this hotfix.
I'm sorry you have to go through all of this hassle to install the service
pack. An alternative solution is to uninstall the framework, re-install
the framework, and then apply the service pack.
| I get the following error message when installing .NET Framework 1.1 SP1:
|
| Info 9002. Microsoft .NET Framework 1.1 Service Pack 1
| (KB867460) cannot be installed because you have one or
| more hot fixes installed. Remove them and try again.
|
| What hot fixes exactly do I need to remove ?
Josh Free
--------------------
Developer Division Sustained Engineering (DDSE) Developer Team
This posting is provided "AS IS" with no warranties,
and confers no rights.
--------------------
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Need help with a setup issue? Please enable setup logging and
include the %temp%\MSI*.LOG file with your newsgroup posting.
----------------------------------------------------------------------
Set these registry keys to enable Windows Installer (MSI) logging:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"Logging"="voicewarmup"
"Debug"=dword:00000003
Set these registry keys to disable Windows Installer (MSI) logging:
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"Logging"=""
"Debug"=dword:00000000
After enabling logging and re-runing setup, a log file will be
created at %temp%\MSI*.LOG. Please include this log file with your
newsgroup post so that we can better assist you.
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| Mark Hurd |
| GOOD ANSWER |
"Josh Free [MSFT]" <Click here to reveal e-mail address> wrote in message
news:oEX%Click here to reveal e-mail address...
[Original message clipped]
For me its:
OCT 2003 .NET Framework SDK Documentation Updates (KB827821)
!!!
And the Framework 1.0 SP3 installed fine (except for disk space issues that I
can handle -- as long as I don't get a power failure while the Explorer Undo
is waiting...).
[Original message clipped]
BTW will there be an SDK update separate to the 1.1 SP1 update, same as the
original 1.1 SDK was separate from the Framework?
--
Regards,
Mark Hurd, B.Sc.(Ma.) (Hons.)
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| Mark Hurd |
| GOOD ANSWER |
"Mark Hurd" <Click here to reveal e-mail address> wrote in message
news:Click here to reveal e-mail address...
[Original message clipped]
and I can't find an uninstall option!
I'm attempting to reinstall it now, just to be offered to uninstall it...
--
Regards,
Mark Hurd, B.Sc.(Ma.) (Hons.)
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| Mark Hurd |
| GOOD ANSWER |
"Mark Hurd" <Click here to reveal e-mail address> wrote in message
news:Click here to reveal e-mail address...
[Original message clipped]
Ended up reinstalling 1.1, but that doesn't stop the above update from
stopping the 1.1 SP1 install.
In fact, all it did was use up too much disk space for me to be able to put
back the files I shifted out of the way for the install :-(
--
Regards,
Mark Hurd, B.Sc.(Ma.) (Hons.)
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| Rich Grutzmacher [MSFT] (VIP) |
| GOOD ANSWER |
Thank you bringing this issue to our attention.
We will do our best to have a KB issued ASAP.
For now, there are two workarounds:
(1) Uninstall OCT 2003 .NET Framework SDK Documentation Updates
(KB827821), then install .NET Fx 1.1 SP1, then re-install Doc Updates
(KB827821)
(2) Remove the DocUdpates registration from the hive:
HKLM\Microsoft\Updates\.NETFramework\1.1 (i.e., M827821), Install NDP 1.1.
SP1, Re-write the registration information removed from
HKLM\Microsoft\Updates\.NETFramework\1.1 (i.e., M827821)
While we admit that this is not a great option, it will save you the pain
of uninstalling/re-installing the 400 MB doc update.
Thanks,
Rich Grutzmacher
--------------------
DevDiv SE Team
This posting is provided "AS IS" with no warranties,and confers no rights.
--------------------
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[Original message clipped]
<Click here to reveal e-mail address>
<Click here to reveal e-mail address>
[Original message clipped]
.phx.gbl
[Original message clipped]
<EMAILSUBJECT>Newsgroup Message Response to IssueID:
<ISSUEID></EMAILSUBJECT>
Hi <NAME>,
I wanted to inform you that I have replied to your thread in <NEWSGROUP>
titled: <NEWSGROUPSUBJECT> with IssueID: <ISSUEID>.
<a href="http://wwww.microsoft.com>
Please reply directly to the thread with any updates. You may receive this
email notification before you are able to view my reply in the newsgroup.
If you are unable to view the reply to your thread, please send me an email
with a description of the problem and what newsreader you are using.
Regards,
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| Mark Hurd |
| GOOD ANSWER |
Rich Grutzmacher [MSFT] wrote:
[Original message clipped]
Yes, the removal of the DocUpdates key, after saving it as a .reg file,
allowed me to actually install most of 1.1 SP1.
Unfortunately I ran out of diskspace at a time where it also decided it
couldn't roll back. So I've now got what seems to be 1.1 SP1 mostly working,
except for an ExecutionEngineException from ASP.NET. (There's a log file that
seems to suggest some part of the ASP.NET update was completed, but
something's not right -- might be GAC stuff or whatever -- yet to debug
further.)
The bigger problem for me now is that I cannot (re)install 1.1 or 1.1 SP1 at
all at the moment because MSI says source patches aren't valid. I assume
that's because there signature catalogs now don't correspond with what's in
%Windir%\Installer. (The file that was being written when the disk filled
again was C:\WINDOWS\Installer\b9298b.msp -- or something very like it -- and
that is the file that my current MSI logs show as corrupted and then seem to
fail soon after that.)
So I'll look at again after doing some more productive work...
[Original message clipped]
Looks like you've been taught a lesson for top-posting :-)
--
Regards,
Mark Hurd, B.Sc.(Ma.) (Hons.)
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| Mark Hurd |
| GOOD ANSWER |
"Josh Free [MSFT]" <Click here to reveal e-mail address> wrote in message
news:oEX%Click here to reveal e-mail address...
[Original message clipped]
For me its:
OCT 2003 .NET Framework SDK Documentation Updates (KB827821)
!!!
And the Framework 1.0 SP3 installed fine (except for disk space issues that I
can handle -- as long as I don't get a power failure while the Explorer Undo
is waiting...).
[Original message clipped]
BTW will there be an SDK update separate to the 1.1 SP1 update, same as the
original 1.1 SDK was separate from the Framework?
--
Regards,
Mark Hurd, B.Sc.(Ma.) (Hons.)
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